Pianist turned entrepreneur, Angela Jia Kim shares her approach to building Savor Beauty
Joining me today is Angela Kim, the founder of Savor Beauty.
Angela Jia Kim is a retired concert pianist-turned-founder of Savor Beauty, a natural skincare, facial spa, and self-care journal brand inspired by Korean beauty rituals with the award-winning serums, creams, cleansers, peels, and masks are made sustainably and ethically by women in the Hudson Valley.
We’re chatting about Angela’s approach to building this business, bootstrapping it with credit cards and why it’s important to use your passion to drive you forward in life and business.
Please note, this transcript has been copy pasted without the lovely touch of a human editor. Please expect some typos!
Okay, So I'm Angela Jia Kim and I'm the founder of Savor Beauty and Spot. It's a natural skincare brand based in New York. So organically made in New York, we have two spas in the city, New York city, one upper west side, one in the West Village. And it's a simple skincare numbered system that's based on the Korean beauty rituals and that's five, right? That's five. It's a five step system. Yes, the essentials are the five steps system. So it's like super. I always like to say it's effortless beauty. Love that, Love effortless beauty. I want to wake up looking effortless. I feel like I feel like five is manageable.
00:04:50 It's super manageable and we try to create them in like little minute ritual so that, you know, we're all busy women, right? We don't have an hour to spend, like my mom did on massaging our faces every single night, but we do want to wake up effortlessly beautiful, right? And I think we all learned through this entire pandemic, that skin you need to start with skin. And if you have beautiful glowing, hydrated, moisturized glistening skin, people will be mesmerized by the glow, you know? And that to me is effortless beauty. Oh yeah, absolutely. And I also think during the pandemic, well, I know for me and my girlfriends I can't speak to everyone else, but I feel like self care became super important. And the evening ritual of taking off my makeup, washing my face or being in the shower or whatever and putting on my evening routine became such a treasured few minutes. You know, it doesn't need to be long and drawn out, but it became something that I really looked forward to and I've never been like that before.
00:05:52 Well, I'm so happy to hear that really do, because I think that's such an important message for for women just to take a little that they matter. And just to take some time. And then I always like to take beauty deeper. And, you know, I try to say affirmations while I'm doing my be evening beauty ritual, morning beauty rituals. And you know, I just said earlier, you know, you have this glow and you take care of your skin. That's mesmerizing, right? But a lot of it is also in a radiance. So that's something that I'm very passionate about is how do you cultivate and really nourish your inner and outer radiance. And so I hope we'll talk a lot about that as we talk about building business, because building business is really challenging at times. It's joyful and wonderful, and you get to express your passions, but you also, they're challenging moments. Let's not kid ourselves. And I think nourishing our inner and outer radiance is key as leaders, totally. I love that. What was your affirmation this morning? So my affirmation this morning was I feel nourished and radiant, how beautiful I'm going to start doing that.
00:06:59 Yeah, I think affirmations, why not? You're washing your face instead of thinking about, oh my gosh, I forgot to do this, I forgot to do that just to stay super grounded and and just say something like, at the end of the night, it's like, I put away my stress for the evening or just anything that I always say, people are always like, well, how do I create my own affirmations? And my little trick is if I'm feeling negative or if I'm feeling way down or stressed, I try to find the opposite feeling and that's my affirmation. So, if I'm feeling like, as an entrepreneur, there's a lot to do and you can easily feel overwhelmed I'll say something like I feel poised and prepared for tomorrow. You know, I love? And I don't just say it once, I'll say it like 10 times in a row until start to believe, it you know. I am going to report back to you in a week, wonderful, you know how my affirmations are going because I need to do that, that's a great tip to implement that in the daily self care rituals. But let me get into the story. I want to go back to the very beginning and understand where your entrepreneurial journey really started.
00:08:04 So I'm a retired concert pianist and I remember selling Cds after my concerts, you know, I would go on these month long tours and I think that's where I got the entrepreneurial bite, you know, I'd be so thrilling after it would be like, oh my God, it just make $15.30 dollars, $45 you know. So it was really exciting. But I was about to walk out on stage one day in a concert tour and I put on this quote natural lotion all over my body and started breaking out into hives in front of hundreds of people, which you know, I don't know if you've ever broken out in front of one person, but imagine in front of hundreds of people, it's very humiliating. So I took a look at the list of ingredients after the concert and was shocked to find out how many chemicals there were and I just went into my kitchen and started, you know, I was like maybe I should make my own lotions and potions, you know and at that time that this was more than a decade ago, there weren't a lot of natural clean beauty brands on the market. I know today there's a lot but I wanted to find something that was anti aging that was like I called it green, sexy, you know, something that looked beautiful like christian Dior meets Vermont mom and Pops lotion and creams and my mom is korean and so I wanted to make something for her that she would korean.
00:09:16 Women are obsessed with beauty, right? I wanted to make sure that she loved it too, I wanted something organic for her. So that's just really how my my entrepreneurial journey started and then I started, I made like thousands of lotions and potions in my kitchen, thousands, you know, I would take olive oil, coconut oil, mix it together and then I'd be like, oh that feels greasy in, It smells kind of funny if I add an essential oil and that's just what I did every single day. So I started giving them as gifts to friends and they were like, oh my God, I love this cream, it helped really hydrate and moisturize my skin and can I buy some and that's just how it all started. So to paint the picture, what year are we talking about? He said 10 years ago, so we're talking like 2001, 11 actually, so you know, I keep saying 10 years ago, but every year passes, I should increase, I should increase the years. So it was right before my daughter was born, so she was born in 2009. Yeah, so it's more than 10 years ago. Two 1009. Okay, so you're giving them to friends and family and you know, they're starting to say, hey, I might like to actually buy this.
00:10:20 At what point do you be like, okay, I'm gonna turn this into a brand and I'm going to stop being a pianist. That's such a great question. So I was on tour and I remember I was taking orders on on the phone and the audience, I could hear the audience and they're like, talking, talking, I should be nervous, but I'm like on the phone going, okay, so you're like 13 motions okay. And I would like, that's just, I didn't realize it, but I was selling right and juggling both and then I became pregnant with my daughter and I just realized I didn't want to have the lifestyles touring and being on the road, I wanted to make my home, you know, in Manhattan and just stay there with her. So when she was born, I was like, okay, I'm gonna go on maternity leave for three months, but she came with such a creative tour de force, you know, and after a month, I was like, I'm bored, I want to do something with her. And so I opened up a little holiday pop up shop in Bryant park in new york city, and while I was breastfeeding her, I was, you know, selling creams and Oh my God, that's amazing, you know, it's just funny how where life takes you because you never know in 10 years where you're going to be in life, but I'm a big believer that if you follow your passion, something amazing will always happen.
00:11:38 That's so true. So I just followed my passion and my daughter and I, she was one month old and I was, you know, Breastfeeding her, we sold like $40,000 of cream that, that holiday season, and that's when I knew I had a little business, right? And that's when you knew, okay, I'm going to switch my focus and I'm not going to go back to the touring, I've got this now, I'm going to get cracking Yeah, and I think, you know, a lot of women, a lot of people in general, they go through that where they're like, I'm not really, I know I meant to do something else or they want to start a business or they want to go and do a different career, they want to go back to school, they want to transition and it's hard, right? Like it's scary when your identity is one thing for a really long time and then you want to do something else. And I always say, let passion be your guiding light and dedicate yourself to it just a little bit every single day and eventually it will become so big that the leap is not as scary. It just becomes the next big step that you take. But what about music? Because that must have been a big passion for you to write and like what would people around you saying?
00:12:43 What people saying, oh, it's, you know weird for you to give up this thing that you've really worked towards already or with people like, hey, you actually are on something onto something. Yeah, you should quit that and start this. Yeah, well, and so this is what's very interesting, this is where I talked about nourishing your inner radiance because I came from a background where, you know, it was all about applause approval and perfection, right? So I was used to doing things for outer external appreciation, not internal. So it was really hard for me because my mom was not, she was not a supportive. At first she was like, you're a concert pianist, you can't do this. And I remember just making up every excuse mom, if I'm always on the road, I can't have a baby mom, you know, you know, I can't raise my daughter. And so I was using that as a way to convince her so that I could feel okay with my career choice. I think what I did to handle that is I just said I'm going to take a little break, Just take a break and I think that's the trick. Just take little baby steps.
00:13:47 You don't have to commit 100%. You can just take a little break and see where this takes you. And then it became so big for me and so obvious that if the decision was painless, totally got it. And so after that holiday season you've made $40,000, Did you? Was that like profitable $40,000 that you were able to then think about manufacturing and actually making it a bit more legit and serious and all that kind of stuff or were you like, I need to invest some money now and get a loan or or find some investors or you know, what was that money piece of the puzzle to get started at the next level. That's another great question. You're just full of amazing questions and I think this is going to be really helpful for a lot of people who are just starting out. So to answer your question, I've never taken on investors eye view our customers as our investors. So before let's rewind a little bit before when I was like doing a lot of the creating of the lotions in my kitchen, I was racking up a lot of money on my credit card. It ended up being after I opened up that holiday Kiosk and then I opened up my first shop, I put about $60,000, I was $60,000 in debt for my credit cards.
00:14:59 And I kept saying to myself, okay, and this is a little tip for risk, you can always ask yourself well, how much am I willing to lose? And I said, well, sell my Manhattan apartment to pay off this credit card thing if it doesn't work out. And so really, that's what I did, and then I, the first two or three years, it was not profitable by any means, because it's very expensive, like who does that, Who starts a cosmetic business on credit cards and with no investors, you know, so, I mean, there are a lot of people who do it, but it's very challenging when you don't have a lot of money at the start, So I would just pay it off little by little $300 a week, $400 a week, and then eventually I paid it all off, but it took me a good three years to do that, right? So every time I made a sale, I would pay off the credit card, like after, like a week or a month, I would put it into the savings, and then I would pay off the credit card. Yeah, and I think that's a big thing about entrepreneurship is, it's like, you've got to be comfortable being in that uncomfortable stage of being like, well, I'm going to have to be in debt a little bit here and you know, until I figure it out and until I pay it all back and then find my new groove.
00:16:07 Yes. And so I would say that journey for me was three years and I remember a very specific moment when I had an assistant who was helping me and she was, she was making money and I wasn't, you know, she was making her salary. Of course she was, she was working for me. And I remember thinking to myself one day that is just that is not going to be the case. At some point, I have to be paid well for what I do because I work the most over any employee. You know, and I carry the most risk, I carry the risk I carry the burden and I carry the privilege, right? So I need to be compensated well for my for what I've done, right? And I want to tell you and all the entrepreneurs out there, that's really important. At some point, you're going to take care of your business, you're going to nurture it, you're going to feed it. It's like a baby, but at some point you're going to shift and your business will take care of you. So it is a full circle moment and I think that's an expectation that's really important for us entrepreneurs to have that the business will take care of you eventually.
00:17:12 And at what point did the business not taking care of you? I would say for me because I had no business experience. I am sure the listeners, your listeners are much more savvy than I am. I had to learn everything the hard way I call it the school of hard knocks. So I had to learn every single entrepreneurial a lesson. You know how to manage employees, how to fund your business, how to do pr how to do marketing. I didn't know that what marketing was. I didn't, you know, I did shipping, I did every single thing in my business, so every single thing that my employees do now I've done, you know, so I had to learn the hard way. So to answer your question, it probably won't take most people this long, but it took me about five years to get it to the point where I felt like my business is taken care of me and honestly, you know, there are many twists and turns, but I feel like in the last year it's finally really taking care of me in that spiritually and emotionally, you know what I mean? Because I learned to let go. I learned that I don't have control really, we all learned that lesson, right?
00:18:13 Right? And by letting go and allowing my business and my team members to really thrive in what I call their zone of genius. I feel like it's really taking care of me and even now we're reopening new york city is reopening and there are a lot of stressors, you know, now we're renegotiating leases with the landlords and new york city landlords are sharks, you know, So there are a lot of different stressors that are starting to build up again, but I sleep well at night because I know that this too shall pass and my wisdom will carry us through, you know, So there's a point where you will know that your business is taken care of you because you're allowing it to do that. Uh I love that. So cool. I'm happy for you. That's amazing. Yeah, it's an amazing feeling. I bet I want to go back to the early phase of, you know, those early years when it comes to marketing and actually building the loyal customer base and finding your community of people in the beginning when you launched and you were giving it to friends and that kind of thing.
00:19:15 How did you actually then start to find the wider net of people who you didn't know? Okay, so for me, I feel like it was word of mouth, it was really, you know, I still have customers that come into our spas in new york city and they're always saying to me, they met me at the park holiday kiosk with my baby, oh my God, that's amazing. And I think this is where authenticity comes comes into play, at least for not the way I've built business where I listened to their stories, I still know the names of their dogs, you know, I don't know how I remember that stuff, but there are real conversations happening and so there was a lot of loyalty, we have 60% retention like returning customers that's really high for the cosmetic industry. People love the story, they're super loyal, they love the, you know, I employ employees that have the spirit of a warm heart and they can feel it through all of our marketing through all of our pr hopefully you hear it even in this interview that I'm very passionate about what we're doing and and that is very touching for people in a sea of businesses that actually don't care, you know what I mean?
00:20:23 So if you're authentic and you really care about that ground floor interaction it matters. And so when I have, when people come in for their spot treatments, there's there facials at the spas, I always say to the institutions, you need to know everybody's name, you need to know right down information about them your conversation because you'll forget it the next time they come in, but they will love that you remember when they do come back in. So it's a very personable business with where relationships count. So it takes a little bit more time, but you know what 60-65% retention where people are replenishing their creams and they're coming back month after month. That is so valuable you know? Yeah. Now we're working on the second part of your question which is how do you find new customers? That's something that we need to work on a little bit more because that that ratio should be a little bit more 5050 in my opinion. But social media is a really big part. We are big on email campaigns. We do really well with our email campaigning and we haven't been able to do this in the last year and a half.
00:21:27 But in person pop up events are really key as well. We do a strong sampling program. That's very important as well. So there are different marketing. Really fun ways to find new customers when you talk about the sampling program. What does that actually mean? And how do you build out that program? All right. So the sampling program for us is try before you buy. So in the cosmetic industry is really important. And you know whether you're in the service industry or wherever you are like even Zappos does this right? You buy something and you're trying it and then you have the option to return it. So in the cosmetic industry sampling is really important because people need to know if it's good for their skin type if it sits well on their skin. So we have little sample packets so that they can try it and then contact information at the bottom and then they purchase it if it goes well. And so is that like they just do that on your website or is that you work with certain companies to get the samples out there too? Who knows who? So in my business and you can't, there are a lot of sampling companies out there that you can work with with my business, we are kind of a disease.
00:22:34 So we're very vertical in that we produce our products, we package them, we fill them and we label it up and send it so we do everything from A to Z. So we're able to yeah do all of that. And so even when we send out products, we will include samples with each ship. Nice, love that. When you look back over the last, you know, it's been a decade, it's been just over a decade. What have been the key moments of growth and kind of that leap forward in the business? I think the most important thing is the people you hire, you know, well first let me back up, the most important thing is your mindset, right? It's like how do you think on a larger scale and also by the way bigger isn't always better. That's what I've learned. You know, I used to think, oh my gosh, we've got to get to this X amount of millions of dollars, you know, and people will tell you that's the most important thing. But ultimately as an entrepreneur, that's the beauty of it, you get to decide what you want, right? So I want to start by saying that when you talk about growth, so you determine how big you want to get and if you do, if you want to grow, you know, you determine how am I going to get there and your mindset needs to be one of resilience and creativity, right?
00:23:54 There's no stopping you. And then people are, to me the second most important thing, the people you bring on and you know, we talked about how you need to nourish your radiance, how you lead those people using your radiance because you can be a really crappy leader, one that's focused on desperation or stress or bottom line only, or you can be a radiant leader, which is much more mission driven. You know, people centric people centred where you are mentoring them, you're helping them to grow. If you are able to lead your team and choose talent that can absorb that, then that's going to be your key to growth, right? So I always say it's really important. Even I have our social marketing manager today is her last day and you know, I said I'm so happy to see how much you've grown here in the last few years, like that's so important to me. So regardless of people stay with me forever and some people have stayed with me for years and years and years or they move on, that's not what's important to me, their growth is most important.
00:24:57 So if they're growing, your company is growing. That's a really cool way to look at it. I love that and I bet she would love that too and like feel that support going into her next role and feeling really proud of how far she's come as well. Yes, definitely love that. Mhm. Hey, it's doing here. I'm just popping in to bring you a quick message in every episode of the FSC show. You'll hear women who were just like you trying to figure it all out and hustled to grow their business and I would know a lot of you might be sitting there asking yourself, but how do I actually scale my revenue and get to that next level from where I am now, You'll also know that so many of the entrepreneurs I speak to have mentioned facebook and instagram ads as a crucial part of their marketing mix from today onwards. I'm really excited to be able to offer our fsc small business owners and entrepreneurs and no strings attached. Our long chat with leading performance, marketing agency amplifier, who you might also remember from our D.
00:26:09 I. Y course, Full disclosure amplifier is my husband's business and what's really important to know is that I've been able to witness first hand the transformation of so many businesses going from as low as $10,000 a month. All the way to $300,000 a month and in some cases upwards to seven figures. So if you're listening in and you feel like you're ready to take your business to the next level, jump on a no strings attached call with amplifier where you can ask all the questions you have about performance marketing and whether it's the right time for you and your business to get started, go to female startup club dot com forward slash ads. That's female startup club dot com forward slash A. D. S. And booking a call today when we think about specifically marketing and in the more recent years, how do you kind of expand and grow now? And what's like working for you when it comes to marketing? I mentioned email marketing campaigns are really important content.
00:27:13 It's a fine line content and sales, right? So you want to provide value but also do not assume that your customers don't want to buy. So like always there should be a call to action right away for them to purchase. Text marketing is really big for us as well. Okay, I've heard that a few times actually. Yes, that's I was surprised too. You know, I think facebook ads, it's of course that's effective and it's a necessary evil. You're just constantly looking at that row? Is that return on ad spent and word of mouth. I think word of mouth is like the most beautiful way because people are talking on your behalf at the dinner table or at dinner parties are well having cocktails, you know, I love that, I also think people often tend to forget that every touch point of your business is a marketing opportunity, so how you handle your, your clients, how you interact with them, you know the use and ease of your website and you know your product, that's the best marketing to absolutely gosh, when you think back about like when you originally started the business, what was your goal with the business then?
00:28:26 Was it like grow this really big business and sell the business or was it built a lifestyle business? See how it goes and has it now shifted when you were saying in the last year, you really like felt that things started to feel different for you. What was the original goal vs has that changed? Is the goal is still the same? Um I think when I first started the goal was just to survive and you know, I don't, I don't even remember what the, I think the goal at the very beginning was I'm passionate about a cream, I want for myself and for my mom and I want to sell it to other people because they seem to love it and I think that's sort of been the ongoing goal and that really hasn't changed over the years, we launch products and I have a talent for creating one of my talents and you have to be very, very cognizant of what your strengths and weaknesses are. one of my strength is I know what the customer wants to buy. So it's usually because I need it myself, you know, so if it's a hydration cream will come out with that or serum and and that's just always been my goal.
00:29:29 I'm passionate about this and I just want you to have it because it's going to improve your life and Now, you know, the tool is different now. So, I'm writing a book called Radical Radiance. That's going to be published by ST. Martin's press in 2022, I believe. Uh yeah, that's so exciting. I've been writing it this whole past year and I think now I'm really interested in nourishing your inner radiance. You know, I've been teaching women how to nourish and nourish their outer glow and now I'm really interested in that extra spark inside that shine inside, you know, the radiance and oh my gosh, that's so excited because I think I can't wait to read it. Yeah, thank you so much. So, I'm very excited about that. So, so, again, that that's the same goal. It's all about creating something that I'm passionate about, that I know is going to make a difference in your life? Mhm, totally. So where is the business today? And what does say the next 12 months look like, you said that you were reopening the spars and there was going to be, you know, all that stuff that's been different during covid coming back to life, What's going on?
00:30:39 Oh my gosh, wow. So this last year knocked us off our feet. Like, you know, just us having to close, Let go of, I think I let go of like 27, 30 employees, I can't even remember, it was just rough and so all of our revenue goals, I mean that was devastating just to see a crumble in that month when all the closures happened. But what we're really lucky about and this is where customer loyalty happens. Everyone started buying our products online and that just carried us through and has been growing like crazy. So right that I'm very, very fortunate about. So now it's just rebuild time now that Governor cuomo has said, okay, open at first, honestly doing it felt like about two months, three months ago, I was really tired. I felt tired already before starting because it felt like, you know, you're, you're building lego land like a whole little lego city and then Bigfoot just comes in and stomps on it with without reason and it felt like, gosh, I have to rebuild. Do I want to rebuild? This feels like a lot? But the other day, I don't know what happened, but I just found my inner strength and I'm now I'm excited, like rehiring retraining, You know, just really feeling the passion come back and I think passion I'm noticing is our recurring thread throughout this interview.
00:31:53 I think passion is your paycheck at the beginning and passion becomes your purpose throughout and that's what keeps you engaged and present in your business. Absolutely. Do you think that because of what happened with Covid and you know having to close the spars and then everyone kind of going to that online piece and buying the products that it's you know, open your business up to more opportunity on that data seaside totally. I think definitely like we are shipping worldwide, our shipment, the number of shipments going out has just doubled, tripled quadrupled, so that has been fantastic. But also on the other flip side of the coin, what I love is that it made me realize that we can hire remotely, you know, so I was hiring for a project manager and a social marketing manager and you know, and so instead of just having new york city is my pool, I opened it up nationwide and what I loved about that is I found exactly what we want in the company, you know, like minded spirits. So we hired someone in California, someone in texas and so I think what Covid also taught us is that we can stay very cohesive remotely and I love that.
00:33:06 Yeah, I think that's such a good thing, this like the wave of remote working, that's become so normal now, which before it was a bit like yes, there was people doing it and you know, all that kind of thing. But it really forced everyone to be able to get on board with it. And now it's a really exciting thing where you can work with someone anywhere in the world. And what I like about that also is that you can get a certain caliber of talent that might not have been available just because you're like so localized, right? Mhm. Absolutely. All like someone who is a mom who can't go into an office necessarily every day but has so much to give and wants to give. But it's also you know, deciding that she's looking after her baby, exciting. Yeah. Yeah. Yeah. That's exciting. What advice do you have for women who have a big idea and want to start their own business passion, make sure that you're passionate about it and that I think the best businesses are the ones that start with the founders need and then when your, your customer that needs marketing to its I don't know, it's just magical.
00:34:15Edit I just think that's beautiful. And then break it down into manageable steps, just take one step at a time. You're not going to build an empire overnight. And if you can break it down, that's key. And then we mentioned and I touched upon it earlier, the people you hire like minded people and really thinking about their growth mindset as well is going to help you so so much mm when you were saying the bit about it doesn't happen overnight, someone was saying to me recently on the show, it takes 10 years to reach overnight success and I loved that because it's so true. Everyone thinks you just pop up out of nowhere and you're like, hang on, I've been building this for for 10 years, takes a long time. I'll even make that even bigger. Like it can take decades, Right? Because don't discount what you're doing today, that is not preparing you for the future. So let's say you're working a desk job today, all the skills that you are acquiring today are really like think of it as wealth management, you are learning things that are going to help you 10, 15, 20 years down the road.
00:35:24Edit And if you think in that way you will approach your job, let's say you're in your twenties and your job and you're sitting at your desk dreaming, oh, I want to have my own thing. Why isn't it happening? You're learning skills now that are really going to benefit you down the road. So, like when I was a concert pianist, I learned a lot of things like what can you learn as a musician that's going to apply later in business so much. I was practicing stage presence all the time. I was going on stage under severe stress and it's like a duck. You know, you're paddling like crazy underneath. But your boys on top. Right? So I was learning stage presence, I was learning discipline because you have to get up and practice every single day when nobody is watching. I was learning standards of excellence. You know, you want to reach a certain peak and be able to have your peak performance. I was learning communication skills, so many things that I'm applying to this day today. Right? So even this podcast, I don't think I'd be able to speak as well on the subject. Had I not had the years of experience on stage that I have. Right? So everything that you're doing today is preparing you for the future.
00:36:26 Mm I love that. That's so cool, So cool. Amazing. We are up to the six quick questions part of the episode. Fine, let's do it. Fun Question number one is why do you do what you do, what's your, why, what's my, why I love making wine out of water and that takes growth and I just get very excited about personal and professional growth for me and my team. Amazing. Question number two is what do you think has been the number one marketing moment that made the business pop? I would say a word of mouth marketing and email campaigns and and actually let me back up a little bit. I also think that I used to be like marketing. Ooh, that's like, I don't like that word, I don't like to market. And then when I realized that marketing is just one big party that's just announcing what you authentically love and have a passion for. I like fell in love with marketing. Like to me marketing is one big themed cocktail party. So let's say you're doing your marketing holidays, just think of it.
00:37:32 Like it's one big party, like what kind of cocktails are you going to have? What are you serving? What's the meal? What's everyone wearing? Like if you think of it like that, it's so much fun, you were throwing out so many great analogies today. That's amazing. Question # three is where do you hang out to get smarter? What are you reading or subscribing to or hanging out on the Internet where you hanging out to get smarter. I like to read the new york times. I have a lot of entrepreneur friends who we share wisdom bombs all day long and I'm so lucky that I can call them when I'm in a pinch and they can call me as well. I think that's very important and you know, my partner helps me tremendously. He's like so smart. So I learned a lot from him and yeah, so I think surrounding yourself with really with people you admire is key. Absolutely. The network, The community question number four is how do you win the day? What are your AM or PM habits and rituals that keep you feeling happy and motivated and successful.
00:38:39 So I always tell women to start with washing their face before going to bed because a lot of people don't and I think that just starting one small, tiny habit of washing your face and making it significant in that you are cleaning out your skin and you know you're not going to bed with pollution and anything that's dirt and toxins in your pores, you're cleaning it out and cleansing and purifying. And then as we talked about the affirmations at night, like just your purifying your soul as well. So skin to soul purification through washing your face. It's a beautiful nightly ritual. And then in the morning I always have my coffee and I try to be as present when I'm making my coffee, smelling the aroma and I have a date with it and I just try to stay nourished all through the day. So small winds, it's not just one big win. It's small winds every single day and trying to be as present for all of those little rituals. Mm Yeah. I love that. The small winds that make up the great Day Question # five is if you were given a $1,000, no strings attached grant where would you spend that money?
00:39:48 I would probably hire somebody And say, here's $1,000. Make it grow. I love that you do whatever you want. Yeah just make it grow, let's see if you can make a girl and to be honest that higher would probably be my daughter. My 11 year old daughter is so wise and she's so smart and she like she just lemonade stands in front of my spas to raise money for S. P. C. A. Which is you know for pet shelters and This little girl can raise $400 in an hour and lemonade stand 11. It's amazing to me. Oh yeah that is so cool. Oh my gosh that's amazing. She was don't forget she was with me when I was breastfeeding her to sell for screen. So of course she's got that entrepreneurial spirit, she's got it in her blood. She she's going to be, she's going to be just like her mom And question # six, last question is how do you deal with failure?
00:40:49 What's your mindset and approach when things don't go to plan? I don't see anything as a failure doing nothing like really? I mean listen there are flops and there are fails for sure but I just I see them as like road blocks and once you get rid of the roadblock there's something more amazing you know kind of like I was just in hawaii and like it was always rain and then there'd be a rainbow right? And so as cheesy as that sounds it's just I don't see it as fails. I really I don't see anything as a failure. I see it as okay, we need to work through this and there's something better at the other end. That is so cool. Angela thank you so much for taking the time to be on the show today and share your amazing story and all the lessons you've been learning along the way. Thank you for having me as your guest.